Domestic & General Group subsidiary awarded ISO 9001 and ISO 27001
October 2006
An investment of over £6m in new high-tech premises, machinery, additional staff and training has really paid off for wholly-owned D&G Group subsidiary, Inkfish Services. The company is one of the first in the UK to achieve ISO 27001 for data management and security, reflecting the increase in its confidential business communications output. It has also won ISO 9001 - the international quality assurance standard for its business-to-business dealings.
In addition to sending out mailings on behalf of Domestic & General Insurance PLC and Domestic & General Services Limited, Inkfish Services Limited, which is based in Coventry has seen an 80% growth in new business this year. The company specialises in intelligent business communications - primarily through transactional and marketing output.
Inkfish's Director of Sales, Jason Langford-Brown, comments ' Achieving these two important certificates reassures customers of the D&G Group that the service they receive from us is second to none. We provide the highest possible levels of confidentiality and accuracy for all their business communications. Including polywrapping, we are currently handling over 2 million mail items every week but have invested in new capacity and technology to increase this threefold without compromising security and efficiency.'
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Inkfish Services Limited offers intelligent business communications including transactional, marketing and administrative output. A wholly owned subsidiary of Domestic & General Group Limited, the company's operational base is in Coventry with a fulfilment operation is in Burnley, Lancashire. Group subsidiary, Inkfish Call Centres Limited, is a top ten call centre operation with locations in Brighton, Slough and Nottingham. Inkfish works for large corporate organisations and specialises in streamlining and improving their outsourced business processes. For more information: www.inkfish.co.uk or www.domesticandgeneral.com.
For more information, please contact the D & G press office on 020 8879 8580 or email pressoffice@domesticandgeneral.com