Media Centre

HSBC Reappoint Domestic & General For Extended Warranty Services

6 August 2009


We are delighted that following a highly competitive tender process, HSBC have decided to reappoint D&G to provide extended warranty to its Premier and Platinum account ranges.

Although HSBC usually only do business with "Preferred Service Partners" (PSP's), we were able to retain this business owing to the strength of our relationships and excellent service. This contract will allow us to discuss gaining PSP status with HSBC, which will enable us to work with HSBC's local and global businesses.

This contract also demonstrates our continued momentum in the financial services sector, and we expect it to lead to new business opportunities with many other banks and building societies going forward.

- ENDS -

Notes For Editors:

1. For more information, please contact Michael Rosen, Press & PR Manager, on 020 8879 8767 or 07595 550897 or michael.rosen@domesticandgeneral.com
2. Domestic & General provides warranty services for UK and International clients and comprehensive product protection for more than nine million customers.
For over sixty years we have been looking after people when things go wrong. Our primary focus is on providing product protection for major domestic appliances and consumer electronic products. Together with our manufacturing, retail and financial services clients, we provide warranty services for over 150 major UK and International brands. We manage the whole warranty process, including: customer mailing; contact centres; repair networks; in-house administration; claims handling.
We operate across a number of different international markets, most notably in Australia, Germany, Spain and France. To learn more about us, visit www.domesticandgeneral.com