Job Description

  • Job Title:
  • Location:
  • Department
  • Team:
  • Type of position:
  • Reports To:
  • Direct Reports:
  • Junior Project Office Analyst Assistant
  • Wimbledon
  • IT
  • Projects Delivery
  • Full-time
  • Senior Project Office Analyst
  • None

Job Purpose: To work within the Project Office providing administrative support to the Project Delivery and Business Account Management functions of Domestic and General.

 

Responsibilities:

Project Office Set Up:

  • To assist in the creation of the necessary Project Office support tools.
  • To comprehend the Key Performance Indicators (KPIs) of the teams and the framework implemented to capture the metrics.

Centralisation of IT Projects:

  • To ensure that weekly progress reports are submitted by Project Managers for all projects.
  • To assist develop and maintain a central project library of historical information: e.g. Business Cases and Estimates, Project Plans, Project Initiation Documents, Requirements and Functional Specifications, Test Plans and Scripts, Post Implementation Reviews, Lessons Learned reports etc.
  • To structure status reporting for small projects and to gather updates on small projects from technical service delivery and development team leads.

IT Time Reporting:

  • To ensure that all IT staff submit completed Timesheets on a weekly basis and to maintain the application (e.g. add new users, add new projects).
  • To produce summary & adhoc reports on IT project and support activities.

IT Reporting:

  • To gather and report KPI’s for Project Delivery
  • To produce ad hoc reports as required.

General Administration:

  • To assist in arranging meetings and conference as requested.
  • To assist in managing and updating the department’s annual leave and sickness records and ensure they are submitted to HR on a weekly basis.
  • To provide backup for Service Delivery administrator during holidays and sick leave.

Person Specification

Knowledge/Skills/Experience

Essential

  • Excellent planning and organisational skills.
  • Excellent communication skills, verbal and written.
  • Excellent interpersonal skills.
  • Excellent problem solving skills.
  • Ability to influence and persuade.
  • Ability to negotiate and prioritise.
  • Ability to work in a team.
  • Proficient with Microsoft Word & Excel
  • Good working skills on Microsoft PowerPoint

Desirable

  • Demonstrate experience of successfully executing an administrative role
  • Experience of working in a Project Office or Project / Programme environment.
  • Demonstrate working with Microsoft Project or Project Server - Accreditation e.g. ISEB PPSO Certificate

 

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