Job Description
- Job Title:
- Location:
- Department:
- Type of position:
- Reports to:
- Direct Reports:
- Hours of work:
- Level:
- Technical Specialist - Database Administration
- Wimbledon
- IT
- Permanent
- Technical Services Manager
- 0
- 35 / week (overtime, as required)
- Technical Specialist
Introduction: The Technical Specialist - Database Administration is responsible for the administration and development of the database architecture within Domestic & General. In addition to day-to-day administration there will be a requirement to provide technical resource to projects as defined through the Project Office as well as providing 3rd level support to the business across multiple locations
Scope of Job / Key Accountabilities:
- To design, deliver and maintain the database infrastructure that underpins systems managed within Service Delivery.
- Provide 3rd level support to the Service Desk.
- To provide technical resources for infrastructure and application projects as defined through the Project Office.
- Creation, deletion and movement of Databases. – Primarily MS SQL
- Configuration changes and updates to all databases as required utilising the change management processes within Domestic & General
- Ongoing capacity planning and management in line with Business growth plans.
- Monitor all databases to ensure proactive maintenance to avoid unplanned down-time, and that scheduled tasks have run and completed correctly.
- Co-ordinate and organise the archiving of data in accordance with FSA compliance regulations
- Provide performance tuning to the databases as necessary to maintain maximum efficiency.
- Perform data translation and integration services as required.
- To provide advice and consultancy where appropriate in the development of the databases and database services.
- Provide input and support for Disaster Recovery strategies. Assist in the creation of robust Disaster Recovery procedures and documentation in-line with corporate standards.
- Create and maintain support documentation and procedures, and ensure that they are adhered to.
- undertake root cause analysis of reported faults, design and implement fixes
- Work with Group Security regarding security policies and practices ensuring that adequate and robust security measures are designed, implemented, and updated.
Person Specification
Skills/Experience:
- Degree calibre (or equivalent), plus demonstrable practical experience in administer-in a MS SQL technical infrastructure.
- Expert knowledge of MS SQL. Ideally with Microsoft Certified Database Administrator (MCDBA) accreditation.
- Be a team player and to work effectively and persuasively at all levels of manage-met.
- Proven ability to effect changes through process improvements.
- Ability to effectively contribute to project strategies and plans.
- Ability to promote best technical infrastructure and service practices within project teams.
- Ability to respond quickly to high impact problems with the operational services to the business.
- Understand and promote security policies and standards.
- Experience in problem tracking, incident management and change management processes/systems.
- Knowledge of techniques associated with planning, and monitoring progress of projects, and competency in IT-based project management tools (e.g. MS Project and Visio).
- Excellent verbal communication skills at all levels. Written communication must be clear, accurate and professional.
- Ability to interface with the Business, as well as 3rd Party technology partners.
- Knowledge / Experience of DB2/UDB desirable.
Key Competencies / Skills
- High level of Technical knowledge
- Analytical thinking.
- Excellent Communication skills – verbal and written.
- Teamwork.
- Integrity / confidentiality.
- Commercial awareness.
- Personal effectiveness.
- Quality focus.
- Customer focus.
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