Job Description
- Job Title:
- Location:
- Department:
- Type of position:
- Generic Contact Centre Agent
- Nottingham
- All Contact Centre Departments
- N/A
Please note, we are no longer recruiting in Nottingham for Contact Centre Agents.
We are looking to begin recruiting again in May 2010 for which you may still apply as below.
At present, we are unsure whether these positions will be offered on a fixed term or permanent basis.
About the job:
Working within one of our Sales or Technical support teams you'll be taking incoming calls on a campaign, and will look for opportunities to develop sales leads, or provide technical advice and guidance on equipment such as DVD players.
Tasks:
A Contact Centre Agent role will require you to take incoming calls and work on outbound contracts when required. Adherence to sales targets, attendance and call quality are included in this role.
Experience Needed:
It takes all kinds of skills and personal qualities to be a Sales or Technical Advisor. You must have sales experience or technical ability - a positive approach, excellent listening and questioning skills and a good telephone manner. Our training is exceptional and we will provide you with all the support you need to succeed. You will be joining a team that believes excellence in sales and technical support can best be achieved by a focused, happy set of individuals all pulling in the same direction. At D&G we are closed to nothing but prejudice.
Benefits:
Domestic & General offer a comprehensive benefits package to include commission, a financially rewarded development programme and stakeholder pension. In addition to this, our family of employees also enjoy a range of corporate benefits and discounts on electrical household appliances in addition to local discounts for clothing, social activities and childcare.
How to Apply:
Please complete all sections of the online application form using the application briefing document and email: -
nottingham-recruitment@domesticandgeneral.com
